5 Replies
Hi @ReadyPlayerOne. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:
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I apologize, but I don't have real-time information about the current status of Normcore servers. The knowledge sources provided don't contain any information about the current operational status of Normcore servers.
However, if you're experiencing connection issues, you may want to check a few things:
1. Ensure your firewall settings allow Normcore connections. According to the Architecture > Firewalls + Corporate Networks documentation, Normcore uses specific ports and IP ranges that need to be enabled.
2. If you're on a corporate network, make sure the necessary outbound traffic rules are applied as per the Normcore Firewall Rules.
3. If you're still having issues, it's recommended to reach out to the Normcore community on their Discord for real-time assistance and updates.
For the most up-to-date information on server status or any ongoing issues, the Normcore Discord would be the best place to check or inquire.
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Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:
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<@814977663450087444> Kapa.ai is still learning and improving, please let me know how I did by reacting below.
I replied in #chat earlier, but updating here too: We saw a small window (15 minuts or so) where some room connections failed, but we're back up now: https://status.normcore.io/incidents/9hhzrlcv5nh7
We're currently seeing no errors on our end, but if you're still having issues, please let me know and I'll have devops look into it for you.
Thanks. It's working for me.