Rift app ID
Hello, I work at a VR company, and we have adopted NormCore for our VR project. I am having trouble loading Meta Avatars in the editor. Fortunately, I found a clue here that a Rift ID is needed to test in the editor.
Based on your advice, I created an app with Link PC VR to obtain the Rift App ID. Then, I activated UserID, UserProfile, and Avatars in the DataUseCheckUp on the dashboard. After that, I entered the AppId from the Development-Api on the dashboard into the Oculus Platform Setting for Oculus Rift in the editor, and checked 'Use Standalone Platform' and 'UseMetaQuestAppID over Rift App in Editor'.
However, I am encountering the following error, and the avatar is not loading:
Exception occurred during OvrPlatform init - Update your app id by selecting 'Oculus Platform' -> 'Edit Settings'
If you know the solution to this issue, could you please help me? Thank you.
7 Replies
Hi @Overay-seongmin. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:
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I can help you with your Meta Avatars integration issue with Normcore. Based on the error message, there seems to be a problem with your Oculus Platform initialization.
Here are some steps to troubleshoot your Meta Avatars loading issue:
1. Initialize the Oculus Platform at runtime - This is a critical step that's often overlooked. As mentioned in the documentation:
The Meta XR Platform SDK includes an Entitlement Check sample that handles this initialization properly. Meta Platform Prerequisites 2. Check your Meta app setup - Make sure you've completed all the required steps: - Created a valid Meta App - Requested permissions for Meta Avatars - Configured your project with the Meta App ID - Initialized the Oculus Platform C# API at runtime - Added users to a release channel Meta Platform Prerequisites 3. Verify your Unity project setup - Ensure you've installed all the necessary Meta SDKs: - Meta XR All-in-One SDK or the Core and Platform SDKs - Meta Avatars SDK - Meta Avatars SDK Sample Assets (if needed) Meta Platform Prerequisites 4. Check for project configuration issues - Open the Project Settings window, select the "Meta XR" tab, and address any issues by clicking the Fix button. Meta Platform Prerequisites 5. Verify the AvatarSDKManagerMeta is in your scene - Make sure you've added this prefab using the
"Developers often forget to initialize the Oculus platform at runtime which can lead to a host of hard to track down bugs. You can do this in your own components by calling Oculus.Platform.Core.Initialize()"
The Meta XR Platform SDK includes an Entitlement Check sample that handles this initialization properly. Meta Platform Prerequisites 2. Check your Meta app setup - Make sure you've completed all the required steps: - Created a valid Meta App - Requested permissions for Meta Avatars - Configured your project with the Meta App ID - Initialized the Oculus Platform C# API at runtime - Added users to a release channel Meta Platform Prerequisites 3. Verify your Unity project setup - Ensure you've installed all the necessary Meta SDKs: - Meta XR All-in-One SDK or the Core and Platform SDKs - Meta Avatars SDK - Meta Avatars SDK Sample Assets (if needed) Meta Platform Prerequisites 4. Check for project configuration issues - Open the Project Settings window, select the "Meta XR" tab, and address any issues by clicking the Fix button. Meta Platform Prerequisites 5. Verify the AvatarSDKManagerMeta is in your scene - Make sure you've added this prefab using the
MetaAvatarsSDK > Normal > Create AvatarSDKManager menu item before adding the "Realtime + Meta Avatar Player" prefab. Meta Avatars Setup
If you're still encountering issues, double-check that you're using the correct App ID in the Oculus Platform Settings. The error message specifically mentions updating your app ID, which suggests there might be a mismatch or the ID might not be properly set.
For further assistance, I recommend reaching out to the Normcore community on their Discord for more specific help with your implementation.
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Today, Even though no additional actions were taken, the avatar is loading in the editor now..
I will make some modifications.
With StandalonePlatform unchecked, I successfully loaded the avatar on the actual device using Quest Link.
However, after checking 'Use Standalone Platform' and logging in with a test user ID in the editor, the following error occurs.
Is the reason for the above error in the editor test because the option to load the avatar from the CDN is enabled?
I'm curious about how to set up the avatar during editor testing to avoid triggering the entitlement check.
I found using preset avatar for editor test is possible but i don't know this is right approach
