Rift app ID
Hello, I work at a VR company, and we have adopted NormCore for our VR project. I am having trouble loading Meta Avatars in the editor. Fortunately, I found a clue here that a Rift ID is needed to test in the editor.
Based on your advice, I created an app with Link PC VR to obtain the Rift App ID. Then, I activated UserID, UserProfile, and Avatars in the DataUseCheckUp on the dashboard. After that, I entered the AppId from the Development-Api on the dashboard into the Oculus Platform Setting for Oculus Rift in the editor, and checked 'Use Standalone Platform' and 'UseMetaQuestAppID over Rift App in Editor'.
However, I am encountering the following error, and the avatar is not loading:
Exception occurred during OvrPlatform init - Update your app id by selecting 'Oculus Platform' -> 'Edit Settings'
If you know the solution to this issue, could you please help me? Thank you.

3 Replies
Hi @Overay-seongmin. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:
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I can help you with your Meta Avatars integration issue with Normcore. Based on the error message, there seems to be a problem with your Oculus Platform initialization.
Here are some steps to troubleshoot your Meta Avatars loading issue:
1. Initialize the Oculus Platform at runtime - This is a critical step that's often overlooked. As mentioned in the documentation:
The Meta XR Platform SDK includes an Entitlement Check sample that handles this initialization properly. Meta Platform Prerequisites 2. Check your Meta app setup - Make sure you've completed all the required steps: - Created a valid Meta App - Requested permissions for Meta Avatars - Configured your project with the Meta App ID - Initialized the Oculus Platform C# API at runtime - Added users to a release channel Meta Platform Prerequisites 3. Verify your Unity project setup - Ensure you've installed all the necessary Meta SDKs: - Meta XR All-in-One SDK or the Core and Platform SDKs - Meta Avatars SDK - Meta Avatars SDK Sample Assets (if needed) Meta Platform Prerequisites 4. Check for project configuration issues - Open the Project Settings window, select the "Meta XR" tab, and address any issues by clicking the Fix button. Meta Platform Prerequisites 5. Verify the AvatarSDKManagerMeta is in your scene - Make sure you've added this prefab using the
"Developers often forget to initialize the Oculus platform at runtime which can lead to a host of hard to track down bugs. You can do this in your own components by calling Oculus.Platform.Core.Initialize()
"
The Meta XR Platform SDK includes an Entitlement Check sample that handles this initialization properly. Meta Platform Prerequisites 2. Check your Meta app setup - Make sure you've completed all the required steps: - Created a valid Meta App - Requested permissions for Meta Avatars - Configured your project with the Meta App ID - Initialized the Oculus Platform C# API at runtime - Added users to a release channel Meta Platform Prerequisites 3. Verify your Unity project setup - Ensure you've installed all the necessary Meta SDKs: - Meta XR All-in-One SDK or the Core and Platform SDKs - Meta Avatars SDK - Meta Avatars SDK Sample Assets (if needed) Meta Platform Prerequisites 4. Check for project configuration issues - Open the Project Settings window, select the "Meta XR" tab, and address any issues by clicking the Fix button. Meta Platform Prerequisites 5. Verify the AvatarSDKManagerMeta is in your scene - Make sure you've added this prefab using the
MetaAvatarsSDK > Normal > Create AvatarSDKManager
menu item before adding the "Realtime + Meta Avatar Player" prefab. Meta Avatars Setup
If you're still encountering issues, double-check that you're using the correct App ID in the Oculus Platform Settings. The error message specifically mentions updating your app ID, which suggests there might be a mismatch or the ID might not be properly set.
For further assistance, I recommend reaching out to the Normcore community on their Discord for more specific help with your implementation.
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