Latency on Free Tier vs. Paid
Hi, will we see any improvement on latency with the paid tier? We're still in development, so are planning on upgrading when we go live, but am curious if we'll see better performance when we do this.
KHi @s_q_u_i_s_h. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. 
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Based on the knowledge sources provided, there isn't a direct statement about latency differences between Normcore's free tier and paid tiers. The pricing information mentions that Normcore offers three pricing tiers (Free, Pro, and Unlimited), but it doesn't specifically indicate that latency performance differs between these tiers Pricing.
What might affect your latency more significantly is the room server configuration you choose. On Normcore Public, there are several configurations available: default (small-flexible), small, medium, large, and X Large. The default configuration provides a baseline capacity with the ability to burst up to 2.5x if resources are available, but this additional capacity isn't guaranteed. For optimal and consistent performance, Normcore recommends using a non-default configuration for production launches Room Server Options.
Additionally, Normcore's server placement strategy aims to minimize latency by:
Based on the knowledge sources provided, there isn't a direct statement about latency differences between Normcore's free tier and paid tiers. The pricing information mentions that Normcore offers three pricing tiers (Free, Pro, and Unlimited), but it doesn't specifically indicate that latency performance differs between these tiers Pricing.
What might affect your latency more significantly is the room server configuration you choose. On Normcore Public, there are several configurations available: default (small-flexible), small, medium, large, and X Large. The default configuration provides a baseline capacity with the ability to burst up to 2.5x if resources are available, but this additional capacity isn't guaranteed. For optimal and consistent performance, Normcore recommends using a non-default configuration for production launches Room Server Options.
Additionally, Normcore's server placement strategy aims to minimize latency by:
- Placing servers across the globe
- Measuring latency between clients and available regions to pick the lowest latency option
- Using Google's premium fiber network for faster packet travel Server Placement
- Checking your room server configuration to ensure it's appropriate for your player count
- Adjusting the datastore frame duration if needed
- Being aware of how WebRTC implements congestion control
KFor specific latency concerns or if you need more detailed information about performance differences between tiers, I'd recommend reaching out to Normcore directly through their Discord or contact channels.
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K@684849348752048169 Kapa.ai is still learning and improving, please let me know how I did by reacting below.
S@fgamez1020 can you see this?
FI’ll read it
MThe only thing that changes with plans are usage limits. Latency should remain low on all plans.
SThanks @maxweisel . I thought that was the case.