Avatar Skin isn't showing up
Avatar skin is showing up as blue. Can somebody please help with this?

6 Replies
Hi @Rex G. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:
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I notice you're having an issue with your avatar skin showing up as blue in a NormalVR/Normcore implementation. Based on the knowledge sources provided, there isn't specific information about troubleshooting avatar skin color issues or why an avatar might appear blue.
The documentation covers how to create custom avatars, set up Meta avatars, and configure avatar components, but doesn't specifically address skin color rendering problems.
For this type of issue, I would recommend:
1. Check if you're using custom avatars or Meta avatars, as the setup process differs for each
2. If using custom avatars, verify that your materials and textures are properly assigned to your avatar models
3. For Meta avatars, ensure you've properly set up the Meta Avatar SDK and initialized the Oculus platform at runtime as described in the Meta Avatars Setup guide
If you're still experiencing issues, you might want to reach out to the Normcore community for more specific help with your implementation.
Would you be able to provide more details about your setup? Are you using custom avatars or Meta avatars? This would help narrow down the potential causes of your issue.
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This didn't help
Also I need to be able to use my actual avatar attached to your Meta Account in my app. Not random avatar skins to appear how do I do that? I have followed the instructions given on the documentation
are you connecting between Quest Link and standalone Quest?
Standalone quest
Is there any solution for it? I tried to uninstall and reinstall and didn't work. I did everything according to the documentation
If you’re getting blue avatars then either Platform isn’t initialized or you don’t have the correct entitlements. I would triple check each step in the Meta Avatars Prerequisites section
It’s extremely fragile unfortunately 😦
Meta doesn’t make it easy