Rex G
Rex G2w ago

Avatar Skin isn't showing up

Avatar skin is showing up as blue. Can somebody please help with this?
No description
6 Replies
kapa.ai
kapa.ai2w ago
Hi @Rex G. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave: ---------------------- I notice you're having an issue with your avatar skin showing up as blue in a NormalVR/Normcore implementation. Based on the knowledge sources provided, there isn't specific information about troubleshooting avatar skin color issues or why an avatar might appear blue. The documentation covers how to create custom avatars, set up Meta avatars, and configure avatar components, but doesn't specifically address skin color rendering problems. For this type of issue, I would recommend: 1. Check if you're using custom avatars or Meta avatars, as the setup process differs for each 2. If using custom avatars, verify that your materials and textures are properly assigned to your avatar models 3. For Meta avatars, ensure you've properly set up the Meta Avatar SDK and initialized the Oculus platform at runtime as described in the Meta Avatars Setup guide If you're still experiencing issues, you might want to reach out to the Normcore community for more specific help with your implementation. Would you be able to provide more details about your setup? Are you using custom avatars or Meta avatars? This would help narrow down the potential causes of your issue. ---------------------- Note: you can ask me a follow up question by @ mentioning me again :speech_balloon: ----------------------
kapa.ai
kapa.ai2w ago
<@918869683929768036> Kapa.ai is still learning and improving, please let me know how I did by reacting below.
Rex G
Rex GOP2w ago
This didn't help Also I need to be able to use my actual avatar attached to your Meta Account in my app. Not random avatar skins to appear how do I do that? I have followed the instructions given on the documentation
maxweisel
maxweisel2w ago
are you connecting between Quest Link and standalone Quest?
Rex G
Rex GOP7d ago
Standalone quest Is there any solution for it? I tried to uninstall and reinstall and didn't work. I did everything according to the documentation
maxweisel
maxweisel7d ago
If you’re getting blue avatars then either Platform isn’t initialized or you don’t have the correct entitlements. I would triple check each step in the Meta Avatars Prerequisites section It’s extremely fragile unfortunately 😦 Meta doesn’t make it easy

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