why cant i download i always get error code 401

like why
4 Replies
kapa.ai
kapa.ai2d ago
Hi @firemonkey Jimmy (PING FOR HELP). I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave: ---------------------- A 401 error code typically means "Unauthorized"—your request is being denied because you are not properly authenticated or do not have the correct permissions. For Normcore, common reasons for a 401 error when trying to download or access resources include: - Using an invalid or missing app key when connecting to Normcore services. - Attempting to access a feature or resource that your app key or account is not entitled to use. - Not being added to a release channel if you are testing on Meta/Oculus platforms, which is required for entitlement checks to pass. Make sure your Meta account is added to the release channel for your Oculus App ID, or the app may quit or fail to authenticate properly, resulting in errors like 401s when trying to access protected resources or downloads Meta Platform Prerequisites. If you are trying to download Normcore itself, ensure you are logged in to the correct account and using the official download link: Normcore.unitypackage Getting Started. If you are still having trouble, double-check your credentials, app key, and permissions. If the issue persists, consider reaching out to the Normcore team or their Discord for further assistance. ---------------------- Note: you can ask me a follow up question by @ mentioning me again :speech_balloon: ----------------------
kapa.ai
kapa.ai2d ago
<@1055938297521770597> Kapa.ai is still learning and improving, please let me know how I did by reacting below.
firemonkey Jimmy (PING FOR HELP)
its when i try to make a app
maxweisel
maxweisel2d ago
what are you trying to download? you need to confirm your email

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