Voice on the Meta Avatar Rig
Now all of a sudden people in the server can't hear each other. I have reimported Normcore and Normcore Meta several times with the same results. Some rooms they can hear each other the other ones they can't. Please provide a solution for this issue
3 Replies
Hi @Rex G. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:
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It sounds like you're experiencing intermittent issues with voice chat on Meta Avatar rigs in Normcore, where some rooms allow users to hear each other and others do not. Here are the most relevant troubleshooting steps and considerations based on the official documentation:
1. Check Microphone Permissions and Device Settings
Make sure that microphone permissions are correctly set for your platform (especially on Mac, iOS, or Android). If permissions are missing or the wrong microphone device is selected, voice chat will not work. Normcore will print an error to the console if something fails, so check your player logs for more information if audio is not working. This is a common cause of voice chat issues and should be your first check [Voice chat – Common Questions]. 2. Verify RealtimeAvatarVoice Component
Ensure that the RealtimeAvatarVoice component is present and correctly configured on your Meta Avatar prefab. This component is responsible for handling voice chat. If you have customized your avatar prefab, double-check that the component is not missing or disabled [Meta Avatars Setup]. 3. Room Server Configuration
If some rooms work and others do not, consider whether different room server configurations are being used. The first player to join a room determines the server configuration, and this cannot be changed until the room is empty for 30 seconds. If a room is using a configuration with insufficient resources, it may impact features like voice chat [Room Server Options]. 4. Check for Entitlement and Platform Setup
For Meta Avatars, ensure that the Oculus Platform SDK is initialized and that all Meta platform prerequisites are met. If the entitlement check fails, the app may quit or behave unexpectedly. Make sure all users are added to the correct release channel in the Meta Dashboard [Meta Platform Prerequisites]. 5. Prefab and Scene Setup
Confirm that your Meta Avatar prefab is in a Resources folder and is correctly referenced in the RealtimeAvatarManager. If the prefab is missing or not set up properly, avatars (and their associated voice components) may not instantiate correctly [Meta Avatars Setup]. 6. Check for Console Errors
Normcore will log errors if something goes wrong with voice chat or microphone access. Review your Unity console and device logs for any relevant error messages. 7. Spatialization and AudioSource
If you have custom AudioSource components for spatialization, ensure they are not misconfigured. The RealtimeAvatarVoice component will use your AudioSource if present, so incorrect settings could mute or misroute audio [Voice chat – Common Questions]. Summary of Action Steps: - Double-check microphone permissions and device selection. - Ensure RealtimeAvatarVoice is present and enabled on all avatar prefabs. - Verify room server configuration and resource allocation. - Confirm Meta platform setup and entitlement checks. - Check prefab references in RealtimeAvatarManager. - Review logs for errors related to voice chat or microphone access. If after these steps the issue persists, please provide any error messages from the logs or more details about your setup for further assistance. ---------------------- Note: you can ask me a follow up question by @ mentioning me again :speech_balloon: ----------------------
Make sure that microphone permissions are correctly set for your platform (especially on Mac, iOS, or Android). If permissions are missing or the wrong microphone device is selected, voice chat will not work. Normcore will print an error to the console if something fails, so check your player logs for more information if audio is not working. This is a common cause of voice chat issues and should be your first check [Voice chat – Common Questions]. 2. Verify RealtimeAvatarVoice Component
Ensure that the RealtimeAvatarVoice component is present and correctly configured on your Meta Avatar prefab. This component is responsible for handling voice chat. If you have customized your avatar prefab, double-check that the component is not missing or disabled [Meta Avatars Setup]. 3. Room Server Configuration
If some rooms work and others do not, consider whether different room server configurations are being used. The first player to join a room determines the server configuration, and this cannot be changed until the room is empty for 30 seconds. If a room is using a configuration with insufficient resources, it may impact features like voice chat [Room Server Options]. 4. Check for Entitlement and Platform Setup
For Meta Avatars, ensure that the Oculus Platform SDK is initialized and that all Meta platform prerequisites are met. If the entitlement check fails, the app may quit or behave unexpectedly. Make sure all users are added to the correct release channel in the Meta Dashboard [Meta Platform Prerequisites]. 5. Prefab and Scene Setup
Confirm that your Meta Avatar prefab is in a Resources folder and is correctly referenced in the RealtimeAvatarManager. If the prefab is missing or not set up properly, avatars (and their associated voice components) may not instantiate correctly [Meta Avatars Setup]. 6. Check for Console Errors
Normcore will log errors if something goes wrong with voice chat or microphone access. Review your Unity console and device logs for any relevant error messages. 7. Spatialization and AudioSource
If you have custom AudioSource components for spatialization, ensure they are not misconfigured. The RealtimeAvatarVoice component will use your AudioSource if present, so incorrect settings could mute or misroute audio [Voice chat – Common Questions]. Summary of Action Steps: - Double-check microphone permissions and device selection. - Ensure RealtimeAvatarVoice is present and enabled on all avatar prefabs. - Verify room server configuration and resource allocation. - Confirm Meta platform setup and entitlement checks. - Check prefab references in RealtimeAvatarManager. - Review logs for errors related to voice chat or microphone access. If after these steps the issue persists, please provide any error messages from the logs or more details about your setup for further assistance. ---------------------- Note: you can ask me a follow up question by @ mentioning me again :speech_balloon: ----------------------
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All of this is correct
But still have this issue