How long does Normcore team response to my email

Two days ago, I sent Normcore to ask for accessing the pro API of joining medium/large room. But for now they haven't replied yet. So how many days does they reply support email?
5 Replies
kapa.ai
kapa.ai2mo ago
Hi @Nguyễn Duy Hà. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave: ---------------------- The knowledge sources provided do not specify the exact response time for Normcore's support team. However, Normcore Private does include paid support plans with different levels of responsiveness, modes of communication, and response windows. If you have subscribed to one of these plans, the response time would be according to the plan's details. If you haven't received a response yet, you might want to reach out to them again or try contacting them through their Discord (https://normcore.io/discord) channel. source (https://normcore.io/documentation/normcore-private#support) ---------------------- Note: you can ask me a follow up question by @ mentioning me again :speech_balloon: ----------------------
kapa.ai
kapa.ai2mo ago
<@1149620213403369502> kapa.ai is still learning and improving, please let us know how it did by reacting below
Mechabit
Mechabit2mo ago
you can @ the devs on discord too
Nguyễn Duy Hà
which channel can I tag them for help, and can you guide me who are devs?
Mechabit
Mechabit2mo ago
they have normal team roles, max is usually the one to respond