China servers
Is there any (detailed) information (or has anyone tried) using Normcore servers in China? Would there be an issue connecting users from Europe and China in an application? Any latency issues? Any info appreciated! 🙂
17 Replies
Hi @Ryllexya. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:
----------------------
I’m sorry, but the knowledge sources don’t mention China-based servers or ICP/compliance specifics. They do note that Normcore places servers across global regions and picks the lowest-latency region per client, leveraging Google’s premium network for fast routing; however, this doesn’t confirm availability or performance within mainland China. [Server placement; Cloud architecture]
Cross-region rooms (e.g., Europe and China users in the same room) will work, but latency will depend on physical distance and bandwidth usage, especially for VR and voice. Choosing larger room server configurations can help with higher player counts, but won’t eliminate intercontinental latency. [Room server options; Common questions]
If you need dedicated hosting regions, fixed IP ranges, or custom deployments, Normcore Private can be tailored per cloud/region and may address China-specific needs—please contact Normal for details. [Normcore Private; Firewalls]
----------------------
Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:
----------------------
<@164038313924231178> Kapa.ai is still learning and improving, please let me know how I did by reacting below.
@kapa.ai Are all Normcore rooms by default cross-region rooms?
Let me check the knowledge base for you again. One moment! :books:
----------------------
Short answer: Rooms are regioned, not inherently “cross‑region.” Normcore picks the lowest‑latency region when a client connects; players who join the same room name are connected to the same room server instance in a specific region chosen by the system. [Unity client; Server placement]
Details:
- Normcore measures latency to available regions and hosts the room in the optimal region. [Server placement]
- All players connecting to that room name/app key are routed to that single room server (i.e., one region for that room session). [Room; Unity client]
- You can connect to multiple rooms simultaneously to segment experiences across regions if needed. [Common questions]
----------------------
Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:
----------------------
<@164038313924231178> Kapa.ai is still learning and improving, please let me know how I did by reacting below.
normcore doesn't have servers in china. I wouldn't release a game expecting it to work in china
even if they did I wouldn't expect cross firewall connection to work
We only provide servers in China on Normcore Private
@maxweisel So, if I make an app and I'm using it in Europe, and someone from China wants to connect, will it not even work then, because of cross firewall connection like Mecha mentioned?
yes. there’s no real solution for that one. most games host a separate set of servers for China-only and they stay separated.
Mine isnt a game, it is a virtual meeting app. And the interest is to be able to get some clients to join a meeting from China. So I'm guessing that's out of the question, then. Even if using Normcore Private?
I dont think anything supports this. the firewall in china blocks most U.S. and europe* datacenters IP ranges
circumventing the firewall is illegal in china so I wouldn't release an app that requires it
I did also see on Normcore website mentioned that there is no region lock. Maybe I misunderstood what was meant by that, but I thought that allowed to connect with someone from China.
Wouldnt the Chinese person be able to connect to the European server, just with terrible lag?
normcore isn't region locked but the firewall blocks certain servers
Oh, ok. Well, that sucks! xD
it is what it is
Thank you very much for the answer, Mecha and Max! 🙂